Terms of Service - Evendoro

1Introduction and Acceptance of Terms

Welcome to Evendoro. These Terms of Service ("Terms") govern your access to and use of our platform, including our mobile and web applications (the "Service"). By accessing or using the Service, you, as an individual or on behalf of an organization (the "Organizer"), agree to be bound by these Terms and all incorporated policies.

2Role of Parties

Organizer (Data Controller): The Organizer is responsible for all content and data they upload to the event app. Under GDPR, they act as the Data Controller, determining the purpose and means of processing attendee data.
Evendoro (Data Processor): Evendoro acts as a Data Processor, providing the platform and processing data strictly on the Organizer's instructions.
Attendee: The end-user of the event app. Attendees acknowledge that their personal data is controlled by the Organizer, not Evendoro.

3Use of Services

Evendoro provides a software-as-a-service (SaaS) platform that enables Organizers to create event apps. Attendees use these apps to engage with event content.

3.1 Organizer Responsibilities

You, as the Organizer, are solely responsible for your use of the Service. You agree to:

Feature Management: Manage event features, including sessions, documents, voting, Q&A, sponsors, etc.
Venue Connectivity: The Organizer is responsible for ensuring the event venue provides adequate network infrastructure to support the platform. We recommend planning for a minimum of 200 Kbps per concurrent user session, noting that a single attendee using multiple devices counts as multiple sessions. Dedicated, professional-grade WiFi access points are strongly recommended for events of 200 or more attendees.
Children's Data: You represent and warrant that you will not knowingly process personal data from children under the age of 16 without valid parental consent, as required by law.
Prohibited Data: You will not upload any Sensitive Personal Data (e.g., health data, credit card information). Evendoro is not designed to process or protect such data.
Content: You are responsible for all content uploaded and warrant that you have all necessary rights to use it.
Account Security: Maintain the confidentiality of your account credentials.

3.2 Prohibited Activities and Content

You agree not to upload or make available any content or engage in any activity that is:

Unlawful or Fraudulent: Unlawful, defamatory, obscene, harassing, hateful, discriminatory, or fraudulent.
Misleading: False or misleading (e.g., false session information or fake registrations).
Abusive: Abusive or harassing (e.g., harassment via Q&A or messaging).
Harmful: Introduces malware or other harmful code.
Unauthorized: Involves unauthorized data scraping, collection, or attempts to violate platform security.
Spam: Involves sending spam or unsolicited messages.
Misrepresentation: Involves misrepresenting your identity on the Service.
Competitive Use: Involves accessing or using the Service for competitive benchmarking, feature mapping, or monitoring availability or performance; or reverse engineering or copying any portion of the Service to develop or improve a competing product for commercial gain.

3.3 Attendee Terms

Attendees' access to the event app is at the Organizer's discretion. Evendoro is not responsible for the content, data, or services provided by the Organizer. Any claims or disputes are between the Attendee and the Organizer.

3.4 Service Evolution

Evendoro reserves the right to modify, enhance, or discontinue specific platform features or service tiers as the product evolves. Where a change would materially affect the core functionality agreed in an active Service Proposal, Evendoro will use commercially reasonable efforts to provide 30 days' advance written notice.

3.5 Event License Scope

Each Event License provides access to the platform for a reasonable period before, during, and after the event for setup and follow-up purposes. Each Event License is dedicated to a single event and cannot be repurposed, reused, or transferred to a different event, new dates, or a subsequent edition. A new Event License is required for each new event.

4Data Protection

All personal data is handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference. As the Organizer, you are responsible for ensuring your attendees' data is processed lawfully.

Evendoro processes event attendee data solely as a Data Processor on the Organizer's instructions. The full terms of this arrangement — including security, breach notification, sub-processors, data subject rights, and data return — are governed by the Data Processing Agreement (Privacy Policy, Section 14), which is incorporated into these Terms by reference.

A countersigned DPA addendum is available upon request for enterprise or institutional clients.

5Intellectual Property

Evendoro's Property: All intellectual property rights in and to the Service (including the software, design, and branding) are and will remain the exclusive property of Evendoro.
Your Content: You retain all rights, title, and interest in and to the event data and content you upload. You grant Evendoro a license to use this data solely as necessary to provide the Service.

6Fees, Cancellations, and Refunds

Your use of the Service is subject to the fees and payment terms outlined in a separate commercial agreement or on our pricing page. Unless otherwise expressly stated in a commercial agreement:

Attendee Capacity & Plan Adjustments: Event License pricing is based on the attendee capacity tier selected in the applicable Service Proposal or on our pricing page. If the number of attendee profiles for an event, as recorded in the platform, exceeds the selected tier's capacity, the Event License will be adjusted to the appropriate higher tier and the price difference between tiers will be invoiced, unless otherwise agreed.
Organizer-Initiated Cancellation: Fees already paid are non-refundable.
Evendoro Non-Delivery: If Evendoro fails to deliver the Service as agreed and does not remedy the failure within a reasonable time (e.g., 30 days after written notice), you may terminate the Agreement and request a pro-rata refund of any prepaid fees for undelivered services.
Termination for Breach: If your account is terminated or suspended due to your breach of these Terms, you are not entitled to any refund.

7Disclaimers and Force Majeure

Disclaimers: THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EVENDORO MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE AVAILABILITY, RELIABILITY, OR SUITABILITY OF THE SERVICE.
Force Majeure: Evendoro is not liable for any failure or delay in performance due to unforeseen events beyond our reasonable control, such as natural disasters, internet outages, or acts of war.

8Limitation of Liability and Indemnification

Limitation of Liability: To the fullest extent permitted by law, Evendoro's total liability for any claim, loss, or damage arising from or related to these Terms or the Service shall not exceed the total fees actually paid by you under the applicable Service Proposal for the event giving rise to the claim. Evendoro is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, data loss, reputational damage, or the cost of procuring substitute or replacement services. This limitation of liability does not apply to damages arising from gross negligence or willful misconduct, or where excluded by applicable mandatory law.
Indemnification: You agree to indemnify and hold Evendoro harmless from any claims, liabilities, damages, and expenses (including legal fees), including third-party claims, arising from your misuse of the Service or any content or data you upload.

9Term and Termination

This Agreement remains in effect as long as you have an active account with Evendoro. Either party may terminate with 90 days' written notice. We may terminate or suspend your account immediately if you breach these Terms.

10General Provisions and Dispute Resolution

Governing Law: This Agreement is governed by and construed in accordance with the laws of Romania.
Dispute Resolution: Disputes arising from this Agreement may first be addressed through good-faith mediation within 30 days. If unresolved, disputes will be resolved by binding arbitration in Bucharest, Romania, under applicable Romanian arbitration rules.
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

11Contact

For questions about these Terms, please contact us at: contact@evendoro.com.